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Financial Worries Linked to Workplace Performance

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It鈥檚 no surprise that worries at home can be a distraction at work. Financial concerns take a particular toll, to the potential detriment of an employee鈥檚 health and productivity鈥攁nd, say Pitt Business researchers, to an employer鈥檚 bottom line as well.

鈥淭here is a business interest in individuals鈥 financial wellness,鈥 said Carrie Leana, the George H. Love Professor of Organizations and Management at Pitt鈥檚聽.

Money woes are a burden increasingly shared by middle-class workers who, despite decent wages, may struggle to make ends meet or find themselves one emergency away from financial disaster. Leana calls this the 鈥渄emocratization of financial precarity鈥濃攖he persistent worry about paying the bills that afflicts an ever-widening swath of Americans.

础苍听often-cited statistic聽from the Federal Reserve Board finds that nearly half of U.S. adults don鈥檛 have $400 in savings to cover an emergency expense, nor do they feel they have enough money to pay for anticipated expenses like their children鈥檚 college costs or their own retirement.

滨苍听, Leana and her colleagues took on the question of the potential impact of financial concerns on workplace performance. 鈥淧ersistent worry about anything is bad for physical and psychological health, but more than that, financial worries can affect people鈥檚 abilities to do their jobs,鈥 she wrote.聽聽

鈥淲e depart from the usual focus on the motivational power of money to show that it can play a prominent role in people鈥檚聽ability聽to perform at work.鈥澛

Because there鈥檚 a finite capacity to a person鈥檚 working memory, worrying takes up cognitive bandwidth, leaving less available for other mental tasks. The struggle to manage the accompanying anxiety adds an emotional toll. These mental stressors work together to undermine performance on the job.

Carrie Leana
Leana鈥檚 team has conducted several studies in a variety of settings. They initially tested their hypotheses in the trucking industry, a field in which a reduction in cognitive capacity can result in major鈥攁nd potentially tragic鈥攃osts for employees and employers alike.

In a field study of more than 1,000 short-haul drivers, the Pitt researchers found that higher levels of financial worry indeed were associated with an increased likelihood of preventable accidents.聽

They surveyed drivers on their household finances as well as their level of worry around various aspects of their lives, including relationships, health, living conditions, childcare and finances, then tracked accident data over a subsequent eight-month span.聽聽

The drivers in their sample averaged household income of $60,000 to $70,000 and had two months鈥 worth of expenses in savings. Still, for some, this middle-class standing wasn鈥檛 enough to eliminate financial worry.聽

Collectively, each incremental increase in financial concern equated with an additional eight preventable accidents鈥攖hose in which the driver was deemed to be at fault.聽

What does that mean to the company in dollars and cents? In this study,聽more than $1 million a year聽is a conservative estimate, the Pitt researchers found. And that can rise to millions more if there is even one injury or fatality among the preventable accidents.

Leana said that a company鈥檚 most obvious influence on its employees鈥 financial wellness is through its pay and benefits practices.聽Beyond this, the researchers suggest sponsoring employee programs related to financial wellbeing. Programs鈥攕uch as those in which a company matches a portion of the employee鈥檚 contribution to savings, or mortgage assistance initiatives鈥攎ay pay off for everyone involved. And companies are taking heed.聽Firms ranging from Pittsburgh-based PITT OHIO to inter91porn视频al companies like Prudential and JP Morgan/Chase have instituted such programs.聽

鈥淥ur findings suggest that companies have a significant stake in the financial wellbeing of their workforce and are well served by instituting practices that reduce employee financial precarity,鈥 Leana said.